Business Development Manager (BDM)

Employment Type: Full-Time

Location: Faridabad

Sales Mode: Inside Sales / Outside Sales

About the Role

We are looking for a dynamic and results-driven Business Development Manager (BDM) to join our growing sales team. The ideal candidate will be responsible for driving new business acquisition, managing client relationships, and achieving revenue targets through a combination of inside and outside sales activities.

The candidate should possess strong B2B sales experience, expertise in CRM and lead-generation platforms, excellent communication skills, and a proven ability to convert prospects into long-term customers.

Business Development & Lead Generation

Technical Skills

1. Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or equivalent.
2. Familiarity with LinkedIn Sales Navigator, lead-generation tools, and sales automation platforms.
3. Strong proficiency in MS Excel, PowerPoint, and sales reporting tools.

Business Development & Lead Generation

1. Identify, qualify, and generate new business opportunities through multiple channels.
2. Build and maintain a strong sales pipeline to achieve revenue targets.
3. Research target markets, industries, and potential clients.
4. Develop and execute strategic business development plans.

B2B Sales Platform & Pipeline Management

1. Utilize CRM systems and B2B sales platforms to track leads and manage opportunities.
2. Maintain accurate sales records, forecasts, and pipeline reports.
3. Leverage sales automation and analytics tools to improve productivity and conversion rates.
4. Monitor key sales metrics and provide regular performance updates.

Sales Execution

1. Manage the complete sales cycle from lead generation to closure.
2. Conduct needs analysis and present customized solutions to prospective clients.
3. Prepare and deliver impactful sales presentations, proposals, and commercial negotiations.
4. Consistently achieve and exceed monthly, quarterly, and annual sales targets.

Inside Sales Activities

1. Conduct cold calling, email campaigns, virtual meetings, and product demonstrations.
2. Engage prospects through digital platforms and online channels.
3. Follow up on leads and nurture opportunities through the sales funnel.

Outside Sales Activities

1. Meet clients, conduct field visits, and attend industry events.
2. Build strong relationships with decision-makers and key stakeholders.
3. Represent the organization professionally during customer interactions and networking events.

Customer Relationship Management

1. Develop and maintain long-term client relationships.
2. Handle customer queries, concerns, and escalations effectively.
3. Identify opportunities for upselling and cross-selling.
4. Ensure high levels of customer satisfaction and retention.

Negotiation & Closing

1. Apply consultative selling techniques to understand customer requirements.
2. Handle objections confidently and provide suitable solutions.
3. Negotiate commercial terms and successfully close deals.
4. Influence stakeholders across various levels within client organizations.

Education

1. Bachelor's Degree in Business Administration, Marketing, Sales, or related field.
2. MBA preferred.

Experience

1. 2 to 6 years of experience in Business Development, B2B Sales, Corporate Sales, Key Account Management, or related functions.
2. Proven track record of achieving or exceeding sales targets.
3. Experience in inside sales, field sales, or a hybrid sales environment.

Technical Skills

1. Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or equivalent.
2. Familiarity with LinkedIn Sales Navigator, lead-generation tools, and sales automation platforms.
3. Strong proficiency in MS Excel, PowerPoint, and sales reporting tools.