Knowledge on VMware 6.5/6.7/7.x/8.x/9.x Infrastructure
Vulnerability management in the Windows & VMware environments
Testing & scheduling of patching & upgrades on vCenter and ESXi with planned downtime
Knowledge on VMware tools and hardware upgrades
Design, Implementation, configuration & troubleshooting of ESXi on bare metal servers like HP / Dell / IBM /…
Working knowledge on troubleshooting issues related to vCenter server / VM tools / HA / DRS / V-Motion / EVC
In-depth knowledge on certificate management of vCenter server
Experience in cloud administration i.e., Azure AWS
Design and develop solutions related to VMWare products to improve the environment and infrastructure
Proactive management of vCenter/ESXi environment to mitigate risks to the environment and minimize downtime
Windows Skills
Mandatory Experience in Windows and VMware Disaster Recovery
Knowledge in RAID configuration
Installation, configuration, migration and Administration of
Windows servers 2012 / 2016 / 2019 / 2022 … including AD
Windows Clustering knowledge – Install, configure & manage
Windows Patching knowledge using tools i.e., Ivanti, SCCM, etc…
Working knowledge on server builds – On-Prem, VMware & Cloud
Familiarity with Disk provisioning and reclaims
Knowledge on Antivirus – McAfee, Defender etc
Knowledge on Monitoring tools – SCOM, Splunk, Varonis & HPSUM
Hands on experience in ticketing and monitoring systems (Ex. Netcool, Service-Now etc.,)
Knowledge on scripting and Automating tasks
Ability to perform Incident & ITSM Change requests, Problem & Capacity management tasks.
Troubleshooting of unexpected server reboot / host unreachable.
Mandatory adherence to standard escalation procedures & RCA reports as demanded.
Installation of Control-M / NetBackup / Monitoring Agents & Standard Installation Packages.
Escalate issues for assistance with OEM / vendors like: Microsoft, Veritas, VMware, HP, Dell, etc …
Schedule runs for intrusive data collection scripts in accordance with server owners and upload to vendor sites.
Decommission servers following standard SOP without deviation.
Monitor system activities like CPU / Disk / Memory and Swap space usage to keep systems healthy by resolving them as per defined SLA.
Roles and Responsibilities
Windows operating system management and integration knowledge. Specifically, someone who can integrate and implement Windows platform.
Builds for new versions of Windows
Research/identify/test/deploy system OS and 3rd party patch updates (Security as well as periodic software maintenance releases)
Setup/configure system security and entitlements
Setup/configure access to local and SAN based storage
In-depth understanding and ability to configure various tunable system resource/parameters (Advanced network configuration, Shared memory, SMTP, SNMP, DNS, NTP, FTP, YP, TCP/IP, NFS)
PowerShell and/or Python scripting
Understand kernel and its components (drivers, libraries process intercommunication)
Perform performance troubleshooting using standard O/S tools and third parity debuggers, memory and CPU utilization, I/O components and other peripheral
Knowledge of enterprise backup infrastructure, ideally Veritas NetBackup
Perform Windows packaging
Configure and maintain Windows Volume Manager
Hands on experience working within a commercial could environment (AZURE preferred). Experience including but not limited to:
AZURE conformance and compliance
System build automation
Hybrid cloud management/administration
Cost management
Systems migration to/from AZURE
Hands on administration level experience with VMWare ESXi 5.x or higher and related technologies such as VCC, SRM, and Orchestrator:
Design and build ESXi servers
Security and performance tuning
Design and implement virtual machine builds, clones, etc…
Various automation activities using SRM/Orchestrator
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