Job title

Quality Assurance Manager

Department name

Quality Assurance

Reporting to

Head Quality

Purpose

To manage end-to-end Quality Assurance functions in heavy engineering fabrication projects, ensuring compliance with customer specifications, international standards, and internal quality systems. The role focuses on QA planning, audits, welding/NDT quality control, customer coordination, and continuous improvement

Tasks / Roles and Responsibilities

1. Project Quality Planning & Execution

Participate in pre-order, post-order, and feasibility reviews to ensure quality requirements are defined and achievable

Prepare Quality Assurance Plans (QAP), Inspection Test Plans (ITP) where not available

Define and issue Technical Delivery Conditions to procurement team

Ensure implementation of codes & standards (ASME, ASTM, API, ISO 3834, EN 1090, etc.)

2. Documentation & Process Control

Prepare, review, and approve SOPs / Work Instructions for critical activities

Ensure proper documentation from raw material stage to final inspection

Monitor traceability, WPS, PQR, WPQR, material certification, and test reports

Maintain MIS reports, dashboards, and quality records

3. Welding, NDT & Inspection Management

Oversee welding activities, weld mapping, WPS/PQR qualification

Ensure NDT compliance (RT, UT, PT, MT) as per standards

Monitor PWHT, hardness testing, PMI, hydro testing

Control weld repair rate and drive reduction initiatives

4. Non-Conformance & Complaint Handling

Handle internal NC and customer complaint reviews with cross-functional teams

Perform root cause analysis (RCA) and ensure CAPA implementation

Track and ensure timely closure of non-conformities

5. Audit & Compliance Management

Conduct daily shop floor audits and raise non-conformities

Handle internal audits and IMS audits (ISO 9001, 14001, 45001)

Coordinate customer audits, TPI inspections, and certification audits

Ensure readiness for new certifications and surveillance audits

6. Supplier & Vendor Quality Management

Perform supplier evaluation and re-evaluation

Conduct vendor audits and capability assessments

Monitor supplier performance and vendor rating system

7. Calibration & Quality Systems

Ensure calibration of measuring and testing equipment

Maintain compliance with IMS standards and quality systems

Identify quality risks and opportunities and implement mitigation plans

8. Customer & Stakeholder Management

Coordinate with customers, consultants, and third-party inspectors

Handle customer feedback and perception analysis

Ensure customer satisfaction and compliance to requirements

9. Team Management & Training

Guide QA/QC team, inspectors, and engineers

Conduct training programs on quality standards, welding, and inspection

Drive quality culture, 5S, Kaizen, and continuous improvement initiatives

Job requirements (education, experience, additional qualifications)

Education:

Diploma / Bachelors or Masters Degree in Mechanical / Production / Manufacturing Engineering

Experience:

Diploma: Minimum 8 years

BE / B.Tech: 10+ years

Strong experience in heavy fabrication, boilers, pressure vessels, piping, oil & gas projects

Mandatory Skills:

Strong expertise in Welding, Fabrication, NDT & Inspection

Certifications: ASNT Level II (RT, UT, PT, MT), CSWIP / CWI

Knowledge of ASME Codes, ISO 3834, EN 1090, APQP, PPAP

Experience in QA documentation, audits, vendor quality, and customer coordination

Strong root cause analysis, SPC, and problem-solving skills

Preferred Skills:

Lead Auditor Certification (ISO 9001 / 14001 / 45001)

Exposure to international projects (Oil & Gas / Power / Refinery)

Six Sigma / Lean / 5S implementation

Strong communication in Tamil, English, Hindi

KPIs:

Reduction in customer complaints & rework

On-time closure of NCs

Audit compliance rate (Internal & External)

Improvement in First Pass Yield (FPY)

Reduction in weld repair rate & rejection

Supplier quality performance improvement

Customer satisfaction score