Team Lead - Talent and Operations

The Mission

As the Team lead of Talent & Operations at CareerFit, you aren't just filling seats; you are building the engine that powers our firm. Your mission is to transform a team of high-energy recruiters into a world-class, data-driven recruitment powerhouse. You will be the bridge between our high-level business goals and the daily execution on the floor.

The Role

We are looking for a Player-Coach. You will spend 30% of your time leading by example on key accounts and 70% of your time mentoring, optimizing processes, and scaling our output. You are the "Strategic Architect" who understands that recruitment is a blend of psychology, sales, and rigorous data analysis.

Key Responsibilities

1. Performance Mentorship: Conduct weekly 1-on-1s that go beyond "numbers." Use Strategic Empathy to identify skill gaps and provide actionable coaching.
2. Process Optimization: Audit our current recruitment funnel. Identify bottlenecks in candidate sourcing or client closing and implement "The CareerFit Way".
3. Data-Driven Leadership: Translate raw activity (calls, emails, LinkedIn reach-outs) into predictable revenue forecasts.
4. Culture Building: Maintain a high-performance, high-accountability culture that celebrates wins but stays resilient during market shifts.
5. Client Strategy: Act as a "closer" or advisor for high-value client negotiations, ensuring we are seen as partners rather than vendors.

The Ideal Profile

1. We are looking for someone with frontline experience in sales or recruitment, who now takes greater satisfaction in enabling their team’s success than in closing individual deals.
2. Experience: 5+ years in a impact driven sales or recruitment environment, with at least 2 years in a leadership role or "Sales Ops" role in the tenure.
3. Ability to interpret metrics by explaining the underlying reasons, not just reporting the numbers"
4. Skilled in leveraging ATS platforms, LinkedIn Recruiter, and outreach automation.
5. Skilled at balancing empathy with honesty when providing critical feedback.