Product Manager — Operations Tech (Internal Fleet Platform )

Key Responsibilities

1. Convert operational requirements into PRDs, user stories, field-level specs, validations, and edge cases
2. Run workshops with Ops, Hub, Finance, Support, and Tech teams to align workflows and outcomes
3. Drive sprint prioritisation with engineering; manage scope, trade-offs, and delivery quality
4. Own UAT scenarios and go-live readiness (checklists, role access, workflow sign-offs)
5. Define platform metrics: utilisation, downtime, ticket SLA, availability, recovery time, service cycle time
6. Act as the “platform face” in reviews: demo new releases, handle feedback, and close gaps fast
7. Coordinate cross-team dependencies (payments, telematics integration, partner onboarding flows)

Must-have Skills

1. Strong product execution: specs, workflows, validation logic, rollouts, UAT discipline
2. Comfortable in customer-facing environments: demos, workshops, stakeholder presentations
3. Familiarity with operational systems (fleet/logistics/asset lifecycle/service workflows)
4. Data-first mindset: dashboards, performance metrics, root cause thinking
5. Strong communication: crisp writing + confident verbal walkthroughs

Nice to Have

1. Experience with telematics/IoT data flows and exception management
2. Exposure to payouts, invoicing, reconciliation, or collections workflows
3. Built internal “OpsTech” systems used daily by large teams