Inside Sales Executive – IT Services & Solutions

Role: Inside Sales Executive – IT Services & Solutions

Role Expectation

We are seeking a dynamic Inside Sales Executive to support revenue growth within an IT Services and Solutions business. This role is responsible for driving the inside sales lifecycle, including enterprise prospecting, lead qualification, opportunity nurturing, and pipeline development across mid-market and enterprise accounts.

The ideal candidate will have a strong understanding of B2B IT services sales, the ability to engage technical and business stakeholders, and a consultative approach to identifying customer needs.

Work Mode: WFO, Thane (Hybrid in genuine cases only)

Educational Qualifications

1. Bachelor’s degree in Business Administration, Sales/Marketing, Information Technology, or a related field
2. MBA or equivalent postgraduate qualification is an added advantage
3. Relevant sales, IT services, or enterprise technology certifications are a plus

Work Experience

1. 2-3 years of experience in inside sales, ERP sales (Oracle, SAP, Microsoft), or lead generation within B2B or IT services environments
2. Proven track record in prospecting, qualifying leads, and managing sales pipelines
3. Experience engaging with enterprise clients and understanding IT solutions/services is highly preferred
4. Familiarity with CRM tools, outbound calls, emails, and virtual meetings to drive lead conversion
5. Strong communication, negotiation, and consultative selling skills

Industry & Domain Knowledge

1. Must have worked in or for organizations in the IT Services domain (Microsoft Services, Cloud, Software Development, Consulting, etc.)
2. Should understand the nuances of marketing complex IT solutions to CXOs, decision-makers, and enterprise buyers

Lead Generation & Strategic Support

1. Strong focus on value-based lead generation, account-based marketing, and nurturing sales-qualified leads
2. Conduct hands-on market research and competitive analysis to identify trends, customer needs, and growth opportunities
3. Work closely with marketing, pre-sales, and field sales teams to ensure seamless lead handoff
4. Support demand-generation initiatives to grow pipeline and brand visibility

Responsibilities

1. Use tools such as email campaigns, LinkedIn, Lusha, and webinars to support lead generation
2. Position IT services effectively and craft messaging for target accounts
3. Support thought leadership content for prospect engagement
4. Collaborate with marketing, sales, and pre-sales teams to align campaigns with pipeline and revenue targets
5. Proactively source new sales opportunities via LinkedIn, outbound emails, and lead qualification
6. Build strong product expertise to communicate features, benefits, and competitive advantages
7. Engage prospects via virtual meetings to identify business needs and establish rapport
8. Advise customers on optimal solutions based on technical and business requirements
9. Maintain and update a structured sales pipeline to track progress and forecast revenue
10. Follow up on inbound sales inquiries via website chat, email, and phone to maximize conversion
11. Schedule and coordinate meetings between qualified prospects and Outside Sales Representatives